Privacy Policy

1. Who We Are

Mobile Bazaar(“we”, “our”, “us”) operates the website at https://mymobilebazaar.in and our physical store at Khan Tower, 2nd Floor, Near Kharagpur College, Inda O.T. Road, Kharagpur, West Bengal 721305. This policy explains how we handle your personal information.

2. Information We Collect

• Account data — name, email address, phone number, and password when you create an account.
• Shipping addresses — addresses you save for order delivery.
• Order history — items purchased, amounts paid, and delivery status.
• Usage data — pages visited, browser type, and device info collected automatically via cookies and server logs.
• Reviews — product ratings and feedback you choose to submit.

3. How We Use Your Data

• Processing and fulfilling your orders.
• Managing your account and providing customer support.
• Sending order status updates and transactional emails.
• Improving our website, products, and services.
• Preventing fraud and ensuring platform security.

We do not sell your personal data to third parties.

4. Data Sharing

We share your data only when necessary to operate the service:

• Payment processors — to process transactions securely.
• Shipping partners — name, address, and phone number for delivery.
• Infrastructure — hosting (Vercel) and database (Supabase) providers that process data under strict privacy agreements.
• Legal obligations — when required by law or to protect our rights.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Order records are kept for a minimum of 8 years for tax and legal compliance. You may request deletion of your account and associated data at any time by contacting us.

6. Your Rights

Under applicable Indian privacy laws, you have the right to:

• Access and download your personal data.
• Correct inaccurate information.
• Request deletion of your data.
• Withdraw consent for marketing communications.

7. Cookies

We use essential cookies for authentication and session management. No third-party advertising trackers are used. By using our site you consent to essential cookies required for functionality.

8. Security

All data is transmitted over HTTPS. Passwords are hashed and never stored in plain text. Our database uses row-level security to ensure users can only access their own data.

9. Contact

For privacy-related questions, email us at mbsales344@gmail.com or call +91 62943 29729.